Community Gold & Jewelry Buyers of Western Pennsylvania at 154 Pittsburgh Mills Circle, Tarentum, Pennsylvania.

I was in the market to sell some gold/ jewelry and started doing research on places in my local area. This was the only place that had an all 5-star rating from every customer; everywhere else was either mixed reviews or disappointed. I started looking more into Community Gold Buyers on their website and was impressed by their certifications and policies, so I decided to make the trip to their store.

LOCATION
Okay first off, their location is open and transparent. It's located in a nice shopping mall, which says a lot about them already (because some gold selling shops can be in shady places and look even shadier). The store was very well kept, bright, and clean, and I was greeted immediately by the store owner himself. I felt safe doing business here, which is important to me, especially as a girl. I can walk in the mall by myself and leave just the way I came without ever looking over my shoulder. It's a nice environment.

STAFF
So this is a family own business and Jeremy, the store owner, was very professional, friendly, and made me feel comfortable right away. No bad vibes at all; just your down to earth kind of guy.
He also saw to my transaction, and it took about 15- 20 minutes. He took his time and carefully gave every item its full attention and respect.

TECHNOLOGY
Forgive me for not knowing the proper names of the technology used, but I'll do my best to describe them:
All of the tools he used for weighing/ evaluating my jewelry was up- to- date and accurate (they have certifications to ensure they are), which made me feel confident in his honesty too. Obviously there was a scale for weighing, a huge, circular light up magnifying glass to read stamp numbers and what- not on jewelry (i.e. 925 stamps, etc), and what I think was a thermal reader to access how pure metals are. There was also the old school scratching block used to determine if metals are real too.

EVALUATION
I felt Jeremy's evaluation was fair and honest, and I actually got more for my jewelry than I originally anticipated. Especially for the junk/ broken pieces that were worthless otherwise. I also sold two jewelry sets that he offered to resell rather than have it melted down, and he gave me a generous prices for them. Was not expecting that--it was a nice surprise!

CONCLUSION
Five out of Five stars! I was very impressed with the customer service, evaluation, and overall business. Definitely recommend coming here over anywhere else in Pittsburgh.

18344

Don't come here if you are in a rush to go anywhere else. If they are helping someone ahead of you, you will be waiting for quite a while. Fair pay outs and pricing.